Your termite problem has been resolved.
BT has completed termite treatment and assessed the home. You want reassurance about eligible treatment expenses if termites return during the policy period.
Assessment required
BT PEST TERMINATE · SABAH
Termite Warranty Protection in Sabah.
Residential termite protection for peace of mind after treatment or a termite-free inspection.
BT PEST TERMINATE’s Termite Warranty Protection (TWP) helps eligible Sabah homeowners prepare for future termite treatment expenses, with up to RM2,500 in qualifying reimbursement under Allianz-issued insurance.
For eligible residential properties only. All insurance claims are subject to the issued policy and Allianz's approval.
RM2,500Up to this amount for eligible termite treatment costs
Since 2021BT's established TWP programme
ResidentialDesigned with Sabah homeowners in mind
WE GIVE PEACE OF MIND
NOT JUST TERMITE TREATMENT
Termite Warranty Protection: peace of mind for your home.
Termites can return even after a previous infestation has been resolved. For homeowners, that can mean another unexpected expense and another difficult decision.
Termite Warranty Protection (TWP) in Sabah is BT PEST TERMINATE's branded residential programme for homeowners in Kota Kinabalu, Penampang and surrounding Sabah communities who want to plan ahead for the cost of eligible future termite treatment.
Under the associated Allianz-issued insurance policy, eligible termite pest-control expenses may be reimbursed up to RM2,500, subject to applicable terms, limits and claims assessment. This is treatment-cost protection, not a promise to pay for termite damage to a building or furniture.
Find out who is eligible
MADE FOR RESIDENTIAL HOMES
Is your home TWP-ready?
BT offers Termite Warranty Protection following a professional residential property assessment. Two common situations may be suitable for homeowners in Sabah.
Your home has no active infestation.
You suspected termites, but BT's inspection found no active termite infestation. You want to consider protection for a possible future infestation.
Assessment requiredAlready have an active termite problem? Proper termite treatment comes first. TWP is not sold as a way to insure a known existing infestation and immediately claim the cost of treating it.
SIMPLE. RESPONSIBLE. SUPPORTED.
How TWP works.
From a termite inspection to treatment and claim-documentation assistance, BT supports eligible residential customers in Sabah at each practical step.
- 01
Inspection and assessment
BT checks your home and assesses whether the property is suitable for TWP.
- 02
Enrolment and policy issuance
Following acceptance, the relevant insurance policy is issued to the homeowner with the applicable coverage period and terms.
- 03
Contact BT if termites appear
During the coverage period, report suspected termite activity. BT arranges inspection and verifies the findings.
- 04
Confirm and treat
BT provides a treatment quotation. Following customer acceptance, BT carries out the agreed termite management work.
- 05
Document and submit
BT assists the claim submission using inspection findings, before/during/after photographs, Borang H service documentation, an infestation summary report and relevant billing and claim forms signed by the policyholder.
- 06
Claim assessment and settlement
Allianz assesses eligibility and determines any reimbursement payable to the policyholder. The homeowner settles BT's treatment charges under the signed quotation and agreed payment terms.
REAL HELP WHEN IT MATTERS
Not just protection. Practical support.
When termites are reported, BT's involvement does not stop at answering the telephone. We inspect, document and treat qualifying problems under the accepted service agreement.
Our Sabah-based team assists homeowners with supporting materials for an Allianz insurance claim, including service reports and photographs taken before, during and after treatment. Explore our termite management services or read about areas we serve in Sabah.
BT has offered TWP since 2021 and has assisted customers with successful termite-related claims. Insurance reimbursement is nevertheless subject to individual claim assessment.
GOOD TO KNOW
Termite Warranty Protection FAQs.
Can I buy TWP if my house currently has termites?
No. BT does not offer TWP as a way to obtain immediate insurance reimbursement for a known active infestation. We would first assess and recommend appropriate termite treatment, then discuss TWP eligibility once the issue has been resolved.
Will Allianz automatically pay RM2,500 if termites return?
No. RM2,500 is the maximum reimbursement limit for eligible termite-treatment costs under the relevant policy. A payable claim depends on covered circumstances, eligible expenses, policy conditions and Allianz's assessment.
Does TWP cover the cost of repairing damaged furniture or buildings?
BT markets TWP specifically around eligible termite pest-control treatment costs, rather than promising compensation for termite damage. The complete insurance policy sets out all benefits, exclusions and conditions.
How long does the protection last?
It applies during the period specified in the issued insurance policy. Policies of this type are commonly annual. Further coverage is subject to applicable renewal terms and acceptance.
Who decides if my claim is approved?
Allianz makes the insurance claim decision. BT assists the homeowner with termite inspection, treatment and supporting documentation; BT cannot guarantee claim approval or a fixed reimbursement time.
Is TWP available to homeowners in Kota Kinabalu and Penampang?
BT discusses residential TWP eligibility in Kota Kinabalu, Penampang and other serviceable areas of Sabah following a suitable property assessment and subject to insurance acceptance.
Does the homeowner receive the insurance policy documents?
Yes. The policyholder receives the Allianz-issued policy documentation containing the actual coverage terms, conditions, exclusions and claim information. BT's TWP marketing focuses on residential termite protection.
BT PEST TERMINATEProtect your peace of mind.
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Protect your peace of mind.
Start with an inspection.
Ask BT about Termite Warranty Protection eligibility for your home in Kota Kinabalu, Penampang or elsewhere in Sabah.
Important insurance information: TWP is BT PEST TERMINATE's branded residential termite-protection offering. The underlying insurance policy is issued by Allianz General Insurance Company (Malaysia) Berhad. The RM2,500 figure represents a maximum limit for qualifying termite-treatment cost reimbursement, not a guaranteed payment. The applicable insurance policy, including its full benefits, eligibility requirements, exclusions, claim limits and conditions, governs all claims. A complete policy is provided to the policyholder. BT's termite-management services are separately governed by its accepted service quotation. This page is a programme overview, not the insurance contract. For other termite concerns, visit our termite management page or contact BT.